Communication – Creative Room 4 Talk http://creativeroom4talk.com/ Sat, 18 Sep 2021 09:58:10 +0000 en-US hourly 1 https://wordpress.org/?v=5.8 https://creativeroom4talk.com/wp-content/uploads/2021/05/cropped-icon-32x32.png Communication – Creative Room 4 Talk http://creativeroom4talk.com/ 32 32 NIGCOMSAT to acquire two communications satellites by 2025 https://creativeroom4talk.com/nigcomsat-to-acquire-two-communications-satellites-by-2025/ https://creativeroom4talk.com/nigcomsat-to-acquire-two-communications-satellites-by-2025/#respond Sat, 18 Sep 2021 08:58:09 +0000 https://creativeroom4talk.com/nigcomsat-to-acquire-two-communications-satellites-by-2025/

The communications satellite will provide downstream services such as distance education, direct-to-home broadcast services, broadband services, telemedicine, among others.

Abimbola Alale, Managing Director of Nigerian Communications Satellite Limited (NIGCOMSAT), announced that the agency will acquire more satellites by 2025, with NigComSat-2 slated for launch in 2023, while NigComSat-3 in 2025.

She said the launch will not only inspire confidence in the agency’s customers and channel partners, but it will also put NIGCOMSAT at the forefront of communications satellite operators with a fleet of orbiting satellites.

Alale added that NIGCOMSAT, in its attempt to achieve its ambition as a leading provider of satellite communications solutions in Nigeria and Africa, obtained approval in early 2020 to form two subsidiaries (SUBCO) the Satellite Infrastructure Company SIC , to provide upstream satellite services such as Transponder Rental and In-Orbit Services (IOT), Operator Spectrum Management (CSM) and Satellite Broadcasting and Broadband Company (SBBC). It will provide downstream satellite services such as broadband Internet services, direct-to-home broadcast services, among others.

She continued, “The SUBCOs have been formed to conduct business activities on behalf of NIGCOMSAT with strategic partners and expand its business operations and into the information and communications technology space. NIGCOMSAT realizes the need to strategically position its subsidiaries for potential opportunities and risks, to put in place operational structures to facilitate its business aspirations. As part of the VSAT / TVRO capacity development program, NIGCOMSAT has trained 600 young people in the six geopolitical zones of the country, adding that they have been equipped with tools to participate in the growth of the digital economy by realizing in time wanted the roles of NIGCOMSAT specified in the National Broadband Plan 2020-2025.

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MRC appoints Kristin Robinson Senior Vice President of Communications, Emily Spence CCO – The Hollywood Reporter https://creativeroom4talk.com/mrc-appoints-kristin-robinson-senior-vice-president-of-communications-emily-spence-cco-the-hollywood-reporter/ https://creativeroom4talk.com/mrc-appoints-kristin-robinson-senior-vice-president-of-communications-emily-spence-cco-the-hollywood-reporter/#respond Fri, 17 Sep 2021 18:01:41 +0000 https://creativeroom4talk.com/mrc-appoints-kristin-robinson-senior-vice-president-of-communications-emily-spence-cco-the-hollywood-reporter/

The MRC announced Friday that Kristin Robinson has been appointed Senior Vice President, Communications, with Emily Spence as Director of Communications.

Reporting to Spence, Robinson will oversee external communications across the company’s growing portfolio of television, film, non-fiction, and live and alternative. She will also work closely with Spence through internal and corporate communications, including awards, branding, and corporate partnerships and investments.

“I am proud to have Kristin as a partner – she is a very talented and well-respected communications manager who will undoubtedly leave a mark on our team and our business as we continue to elevate the history of MRC to the world. ‘internally and across the industry,’ Spence said in a statement.

Robinson joins MRC from Shondaland, where she was Vice President of Marketing and Brand Communications, serving as Chief Communications Strategist for Shonda Rhimes and leading all communications and marketing for the brand, including communications. corporate, consumer products, immersive experiences, partnerships and Shondaland.com. She also led the promotion of the company’s broadcast and streaming content, including the hits Bridgerton, Grey’s Anatomy and the next one Invent Anna, in addition to overseeing the brand’s continued expansion into digital content with the launch of Shondaland Audio.

Prior to Shondaland, Robinson was Director of Communications at OWN: The Oprah Winfrey Network. There, she ran campaigns on network dramas, specials, and documentaries while managing advertising for Oprah’s Book Club and Winfrey’s podcast expansion. She began her career at The Kellogg Company, with other roles at Lionsgate Entertainment, Fox Cable Networks and the Nashville-based public relations firm, Dye, Van Mol and Lawrence (DVL).

Spence will continue to report to MRC CEOs and Founders, Modi Wiczyk and Asif Satchu. “Emily is an integral part of our management team; his expertise and knowledge in communication has had a huge impact on our success and our culture, ”said Wiczyk and Satchu in their own statement. “It has been gratifying to see her building an expert and cross-functional team to support the evolution of our business, and we look forward to continuing her journey here. “

Spence joined MRC in May 2019 as Executive Vice President, Communications to establish the company’s external and internal communications practice. His team designed and implemented communication strategies for the award winning properties of the MRC At daggers drawn, Le Grand, Ozark and Spark Brothers, as well as annual live performances from the American Music Awards, Billboard Music Awards, and Academy of Country Music Awards.

Prior to joining MRC in 2019, Spence ran a communications firm with clients such as Amazon Studios, BuzzFeed, Meredith Corporation, Warner Bros. Television and NBCUniversal. Spence has also held communications positions for NBCUniversal, A&E Networks and Viacom.

MRC recently announced its streaming expansion for its live & alternative division with the Academy of Country Music Awards on Amazon Prime Video and is in pre-production at the American Music Awards, with showrunner Jesse Collins, to be broadcast live on ABC. November 21. .

MRC is co-owner of Hollywood journalist through a joint venture with Penske Media called P-MRC.

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With communication, Malouff opens up new worlds | First https://creativeroom4talk.com/with-communication-malouff-opens-up-new-worlds-first/ https://creativeroom4talk.com/with-communication-malouff-opens-up-new-worlds-first/#respond Fri, 17 Sep 2021 07:10:00 +0000 https://creativeroom4talk.com/with-communication-malouff-opens-up-new-worlds-first/

Danielle Malouff has always had the gift of helping people communicate. She noticed her child donation and tried to help her uncle and sister who had speech difficulties.

“My uncle had Down’s syndrome and I would ask my grandmother and my mother, ‘Why is he talking like that? said Malouff, now a bilingual speech-language pathologist with The Resource Exchange. “One day he was brushing his teeth and I looked into his mouth to see what was wrong – I was naturally curious.

“I also had a sister who was seven years younger than me. She couldn’t say her R’s and we’d say she looked like she was from Boston. Now I know it’s normal, but back then I was like, ‘Do that,’ errr ‘and show her how to do it in the mirror.’ ”

She turned that curiosity into a degree, earning a bachelor’s degree in speech, language, and hearing science from the University of Colorado Boulder in 1999.

Malouff spent two years doing individual work with disabled children and worked for the Boys and Girls Club of Denver. She returned to school in 2001, obtaining an MA in Communication Disorders and Science from Wichita State University in Kansas in 2003.

In her first job after graduation, she worked as a bilingual speech-language pathologist with Adams County School District 14 in Commerce City, helping children with education issues and helping bilingual students understand their homework in English.

After starting a family in 2006, Malouff moved to Pueblo. She worked as a speech therapist for Pueblo School District 60, where her workload included early intervention work with preschoolers and elementary school students. But she wanted to focus on speaking and developing even younger children. So after five years in District 60, she moved to Colorado Springs to work at The Resource Exchange, with children up to 3 years old.

“I knew I could do the most with these young children, that’s why I went with [The Resource Exchange] – for this early intervention piece, ”said Malouff.

TRE serves nearly 9,000 infants, children, adolescents and adults with disabilities, delays, mental health needs or long-term care. For Malouff’s early intervention work, she focuses on people with speech and / or developmental delays, language disorders or communication difficulties.

Her workload includes 16 families and she spends an hour a week with each. Five of the 16 families speak languages ​​other than English, including Spanish, which Malouff speaks, and Telugu, an Indian dialect.

Malouff spoke with the Business journal on work during the pandemic, cross the language barrier and decompress from work.

How did you know you had the love and patience to work with those in need of this help?

I’ve always loved helping my younger siblings and cousins, but I also know it’s so frustrating not being able to communicate. It is such a deep human need. I was like, “I’m good at languages ​​and I’m good at getting these pieces of what it takes to communicate” and I was learning to use those natural abilities.

When did you realize this was something you wanted to do?

I didn’t know what it was, but looking back, I was still doing speech therapy. I think I naturally tried to step in and say people’s sentences for them even if they didn’t want me to. As I studied, I noticed that speech therapy was what I had always done, so I probably should do it professionally. Everything came together for me. I thought to myself, “Can I be a student of Spanish or psychology?” It was then that I had a hard time figuring out what to do. … As I was finding out about speech therapy, all of these things started to click. I was helping my uncle with Down’s syndrome and I remember being interested at the age of 7 about why my little sister babbled. All the pieces lined up as I learned more about it. Wanting to help people and working at the hospital rather than at school seemed like a good solution to me.

Has COVID thrown a wrench into things? I guess before the pandemic most of the work was face to face?

It was before COVID, but since then we have moved on to full telehealth. It was a big change for us. The good thing is we do coaching methods, so even before COVID I tried to teach families how to do these things – and that made it really tangible. Now I’m not here anymore so they have to work with their kids with me in the background saying, “Hey, try that” or “What do you think if you did that? Or how to involve them in a different way. I have a lot of experience in speech therapy, but I also have my own children and I know how difficult it is to keep a house – and it allows me to work well with families.

How do you prepare courses or trainings to help people?

Now I work for The Resource Exchange and it is a community center for people with disabilities. I’m specifically in early intervention – that’s why I say I work with babies. But what it really means is that I teach their parents, grandparents and siblings. I recently came from a house where this 2 year old is retarded and can’t speak enough for his age and is unable to communicate, the whole family is super involved. The 4 year old sister is there talking to him. I have to plan to work even with the siblings and help them understand when he tells Sister “Bop” that he is trying to tell her “Stop”. She laughs, but he’s frustrated because he’s trying to communicate with her [to tell her] to stop taking his arms. Sometimes it’s about making a connection and building relationships. But there is research on how to help with sibling dynamics and how to create an array of family culture so that other kids don’t overly frustrate the baby we’re trying to teach. When I leave after the hour, it’s up to them to do the rest of the week. I also work with families where the child might have autism, genuinely holding their hand throughout the process of exploring a diagnosis and assessment with doctors and resources once you get it. a diagnosis. Part of that is community work and knowing which clinics speak Spanish and which would be more conducive to this family who are really worried about the diagnosis.

Working with families who speak other languages ​​must be a challenge.

Part of my specialty is that I love working with different cultures. I speak Spanish so I receive all Spanish-speaking families so that I can work with them in their language. I have had families who do not speak the same language as me and I have worked with interpreters. And during the pandemic, when we couldn’t get to a house, we used a translation company, GlobeLink Foreign Language Center. The person was calling from somewhere in India and there were two phones and a computer and [we were] trying to get the phones to get along. Technical difficulties certainly arise. For me it’s fun, but I love languages, so it’s a challenge to learn new words in an obscure language that I’m only exposed to for an hour a week. I would write a few words because it is important to have an ear when talking about a babbling child. When a child says “Bop” in English, I can understand that he meant “Stop”. But if this is a language in which I have no idea what it might sound like, I would depend on the parents to be good listeners – even if they are not trained – or that the interpreter finds out which word it sounds in their language. It’s hard when you don’t speak the same language, but having a good interpreter and building a good relationship with parents helps you bridge that gap.

It must get complicated when younger siblings are involved.

I feel very comfortable as a “mom” with all the children. I worked in schools and studied a lot. I just go directly with the little one and explain to them. I hope I can continue to build a relationship with them so that they can see me as a friend and know that they can listen to me and trust me. I don’t just talk down or scold them. I have to give the younger ones a different way to help, so I have to say something like, “Oh, it’s kind of funny he said ‘Bop’. But I bet you can figure out what word it is, because you’re so smart and can teach him how to pronounce the word. I have to be creative and it’s always about building a relationship where they trust me as someone who does something for their own good, and not just to defeat them.

Does it become difficult to see families who have a child in difficulty?

It is, and some families make your heart a little harder. I have this family where the baby has cochlear implants because she was born deaf and had surgery when she was one year old. We teach him to hear and to listen. Her mother’s goal is that she can talk, not just [use sign language]. We definitely go through emotions with any disabled child. Parents have to go through a grieving process where they have to give up: “This is what I thought my child was going to do, communicate or learn” – and they have to let go of this dream. I sat there and tried not to cry as we went through the emotions. You have to hold the space for the family and hold their hand. It might be a harder path, but it’s still a good path, and they still have a wonderful baby that you connect with.

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Communication et arts welcomes new graduate students https://creativeroom4talk.com/communication-et-arts-welcomes-new-graduate-students/ https://creativeroom4talk.com/communication-et-arts-welcomes-new-graduate-students/#respond Thu, 16 Sep 2021 20:03:12 +0000 https://creativeroom4talk.com/communication-et-arts-welcomes-new-graduate-students/

On Thursday, August 26, 2021, the College of Communication and the Arts hosted a virtual orientation session, welcoming new graduate students pursuing applications for the Museum’s Masters of Crafts and Masters of Communication programs at the College. The orientation, hosted by Microsoft Teams, began with presentations to faculty, a glimpse into community and campus life at Seton Hall. Founding Dean, Deirdre Yates, MFA, Assistant Dean, Ryan Hudes, Ph.D., CASE Director, Brittany Scoles, MA, Communications Program Director Renee Robinson, Ph.D., and Program Director Museum Professions Gregory Stevens, MAT were all in attendance to offer a warm welcome to new graduate students as they begin their new journey. The chat box was greeted with enthusiasm, and administrators and faculty reflected on their own time as graduate students, describing their studies as a time of intellectual complexity and discovery.

For most graduate students, the University is a new academic institution and to help better understand the many resources available to them, Dr. Ryan Hudes gave a presentation on policies and resources. The presentation described the University’s use of learning and technology platforms such as Blackboard, PirateNet and Compass, in addition to sharing many other resources that will help students during their time to pursue higher education. Students were also introduced to CAGSA, the Association of Graduate Students in Communication and the Arts, a student-run association organized to enhance the CommArts community, giving students the opportunity to navigate socializing, academics and networking. within their own cohort. Department Chair and Communications Program Director Renee Robinson, Ph.D. also made a presentation, emphasizing the importance of the agency during the graduate experience. Dr Robinson said that “exceptional communication skills are expected of all students. The ability to pursue research in an independent and refined manner is a key component of graduate study within each program ”.

At the end of the presentations, students were invited to join virtual meeting rooms with students and faculty in their individual program. In each chat room, students engaged with their professors, sharing information about themselves and what led them to pursue graduate studies at Seton Hall. Madeline Whitacre, a new student in the Masters of Museum Professions program, moved from New Mexico to New Jersey to attend Seton Hall. She said: “I became interested in the Museum Professions program because the faculty and classes seemed to be very much in touch with modern issues in museums. I was excited about the opportunity to spend a few years exploring the east coast. Seton Hall is in a great location for accessing the main museums. ”Faculty members supported their students and answered additional questions before the orientation was completed.

The College currently offers graduate programs in Museum Professions and Communication, including the opportunity to pursue a unique field of study, including options in Public Relations, Digital Communication / Communication Technologies, and Communication in Schools. organizations. In addition, four double degree options, including three accelerated Masters / BA programs and a double Masters with the School of Diplomacy and International Relations are offered. For more information on graduate studies within the College of Communications and the Arts, please contact Dr. Ryan Hudes.

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“With international player, communication gap widens” – Kuldeep Yadav on playing under Eoin Morgan and Indian captains https://creativeroom4talk.com/with-international-player-communication-gap-widens-kuldeep-yadav-on-playing-under-eoin-morgan-and-indian-captains/ https://creativeroom4talk.com/with-international-player-communication-gap-widens-kuldeep-yadav-on-playing-under-eoin-morgan-and-indian-captains/#respond Wed, 15 Sep 2021 05:04:00 +0000 https://creativeroom4talk.com/with-international-player-communication-gap-widens-kuldeep-yadav-on-playing-under-eoin-morgan-and-indian-captains/

Kuldeep has been playing under Morgan in KKR since the middle of IPL 2020.

Kuldeep Yadav of Kolkata Knight Riders celebrates the fall of a wicket. (Photo by Kuntal Chakrabarty / IANS)

Indian cricketer Kuldeep Yadav highlighted the difference between playing under the direction of an Indian captain and an international skipper. Over the years, the left arm wrist spinner has plied his trade under the guidance of Indian skippers such as MS Dhoni, Virat Kohli, Rohit Sharma, Gautam Gambhir, and Dinesh Karthik.

However, the youngster got a taste of playing under a foreign skipper after Eoin Morgan became the skipper of the Kolkata Knight Riders halfway through the 2020 edition. Kuldeep has had no luck in the eleven players since that time. Morgan succeeded Karthik as captain of the KKR.

In fact, in 2021, Kuldeep has yet to play an IPL match. Kuldeep said that in the case of an Indian captain, it is easy to approach conversations on various aspects. However, when it comes to talking to overseas skippers, Kuldeep said the “communication gap is widening”.

International skippers are also expected to speak with players, says Kuldeep Yadav

“It definitely makes a significant difference. I’ve just played under the Eoin Morgan captaincy so far, and I don’t know how he sees me. We had never met much before he was appointed captain of the KKR. I usually saw him when we played against England, ”Kuldeep said on Aakash Chopra’s YouTube channel.

“With an international player the communication gap widens but with an Indian captain you can still talk to him openly and practically walk towards him and ask him why you are not in the starting XI. Rohit sharma is your captain, you can ask him what you want about your role in the team, what he thinks about your abilities and where you can evolve, ”he said

“However, this is not the case with an international skipper. They should also speak with the players and show interest in what is expected of them, ”added Kuldeep.

In 2016, Kuldeep made his IPL debut under Gambhir’s leadership and was said to have a bright future. The performance also earned him a national summons in 2017.

However, since the 2018 edition, the tweaker has had a rough time and hasn’t performed at its best. In 45 IPL matches, Kuldeep only picked up 40 wickets at a save rate of 8.28.

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Jonathan De Luzuriaga is Globe Business Ambassador for Information and Communication Technology – Manila Bulletin https://creativeroom4talk.com/jonathan-de-luzuriaga-is-globe-business-ambassador-for-information-and-communication-technology-manila-bulletin/ https://creativeroom4talk.com/jonathan-de-luzuriaga-is-globe-business-ambassador-for-information-and-communication-technology-manila-bulletin/#respond Sat, 11 Sep 2021 02:20:00 +0000 https://creativeroom4talk.com/jonathan-de-luzuriaga-is-globe-business-ambassador-for-information-and-communication-technology-manila-bulletin/
Jonathan De Luzuriaga, Globe Business Ambassador

In this critical period of recovery when businesses are pivoting their operations to take advantage of technology and adapt to changing consumer behavior, mentorship and expert advice is valued. In response to this call, Globe Business announced the recent appointment of Jonathan De Luzuriaga as a brand ambassador for information and communication technologies (ICT).

“With an entrepreneur’s in-depth understanding of how successful businesses work and a clear vision of the spaces where the ICT industry must play to help local businesses thrive, his role as Globe Business Ambassador will be invaluable in co-creating solutions in both an industry level and the level of business operations, ”said KD Dizon, Globe Business’s MSME group leader, who hailed the partnership as a sign of the company’s commitment to fostering a culture of innovation and adoption of technology among MSMEs to help improve the lives of their clients.

Paving the way for the Philippine software industry with Jonathan De Luzuriaga

A change agent in the ICT world and long-time partner of Globe Business, De Luzuriaga’s passion for technology has led him to initiate positive and potentially industry-wide changes that benefit systems integrators. and independent software companies, small technology start-ups. and even the local economy.

The main objective is to support the will of the local ICT industry to achieve and maintain global leadership in terms of market share, mind-sharing and innovation. Meanwhile, as President of the Philippine Software Industry Association (PSIA), he leads the country’s efforts to build successful inbound and outbound missions to Asia and other parts of the world while seeking new ways to strengthen and increase the competitiveness of the local digital economy to help businesses grow and improve the lives of Filipinos.

“There is no time like the present. Businesses need to take advantage of the wide variety of digital solutions that are readily available to everyone. The ICT sector is predicted to grow by 5% by 2022, further underscoring the importance of organizations’ transition to digital. This is why I am happy to partner with Globe Business as it not only provides MSMEs like us with the right technology to fit our operations, but we also share the same vision of leading the way for the Philippine tech industry. ”Said De Luzuriaga.

The The IT & Business Process Association of the Philippines reported that the IT-BPM industry has demonstrated resilience in the face of unprecedented global disruption, creating 23,000 jobs and generating revenues of $ 26.7 billion in 2020, or an increase of 1.4% compared to the previous year (2019).

De Luzuriaga has also established a tech hub in Negros Occidental called Spring Valley Tech Corp, which is considered the local counterpart to California’s Silicon Valley. It is an autonomous city in the very progressive city of Bago which fosters a community of professionals and learners who produce digital innovations supported by Globe Business’s ICT solutions.

Forging Digitally Advanced Philippines with Globe Business

Globe Business supports Systems Integrators (IS) and Independent Software Vendors (ISVs) as a partner that provides the connectivity and ICT solutions they need to grow their business. These solutions include Direct Internet for connectivity; Collaboration tools for convenient file sharing and increased productivity; Globe Labs Application Programming Interface (API) for streamlined and efficient customer communications; and cloud solutions for long-term safe and secure cloud storage.

Meanwhile, to increase the digital literacy of local MSMEs, Globe Business has partnered with PSIA for a series of learning sessions to impart key industry information to these tech companies. MSMEs can register and participate in several Globe Business webinars such as the Cybersecurity Masterclass on September 23, the GSummit on September 18 and various Globe Partner Network events.

To learn more about Globe Business’s portfolio of digital solutions for MSMEs, please visit our website at glbe.co/infocomm or sign up to speak to an account manager at https://go.mybusinessacademy.ph/ICTMonthOffers-JDLArticle



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Developing effective communication in the midst of a pandemic pandemonium – Campbell – 2021 – AWWA Journal https://creativeroom4talk.com/developing-effective-communication-in-the-midst-of-a-pandemic-pandemonium-campbell-2021-awwa-journal/ https://creativeroom4talk.com/developing-effective-communication-in-the-midst-of-a-pandemic-pandemonium-campbell-2021-awwa-journal/#respond Wed, 08 Sep 2021 02:03:56 +0000 https://creativeroom4talk.com/developing-effective-communication-in-the-midst-of-a-pandemic-pandemonium-campbell-2021-awwa-journal/

Layout images by aelina_arsh / Shutterstock.com

In March 2020, with the COVID-19 pandemic seemingly isolated in China and parts of Europe, my partner and I flew to the Dominican Republic to escape the Canadian winter. But as we enjoyed our sunny getaway, the world began to crumble: Professional sports leagues closed, air travel was restricted, and flight cancellations began as the COVID-19 virus was discovered. in North America and elsewhere.

Shortly after returning to Halifax, Nova Scotia, a provincial state of emergency was announced that closed schools and shut down all non-essential services, businesses and institutions. The ripple effect throughout the community was immediate, as almost everything was shut down except for these essential services, including the city’s water, wastewater and stormwater systems. In fact, access to these essential services has become more important than ever to maintain public health, ensure proper hygiene and sanitation, and protect the environment.

Customer communication

As the situation changed rapidly, Halifax Water quickly assured its customers that the critical water, wastewater and stormwater services they relied on would not be interrupted. Shortly after the state of emergency was announced, the utility issued a Public Service Announcement (PSA) outlining immediate supportive measures such as postponing payments, eliminating interest on accounts overdue, waiver of denied payment charges, and suspension of unpaid service disconnections. This post (Figure 1) was the first of many that would soon follow.

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Halifax Water PSA on Customer Support Measures Following the Pandemic Outbreak

Halifax Water has used several methods to communicate with its customers. A COVID-19 “Alert” feature has been set up on the utility’s website, www.halifaxwater.ca, and all information specific to COVID-19 has been posted there. Halifax Water also posted information on its social media accounts (Facebook and Twitter). Local media have regularly received public service announcements describing the public service’s services and programs. In addition, regular talks were held at various facilities to help the media, and therefore customers, understand the operational challenges the utility faced in keeping essential services running. City councilors were kept informed of utility operations and programs, and employees were regularly briefed on developments.

Halifax Water has even branded its entire vehicle fleet with social distancing messages. The goal was to assure all customers (residential and commercial) that Halifax Water was there for them. To help spread the message further, several graphics were created and posted on the utility’s social media accounts (Figure 2). Getting high priority messages out quickly is important, but the “shoot and forget” approach is not enough during a pandemic. It is essential to maintain a constant and consistent flow of messages to customers. Being open and transparent in a state of emergency is also essential in helping to build and maintain customer support.

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Halifax Water Vehicle-Fleet Social distancing branding posted on social media

Just as important as getting information out to customers quickly, it was just as important to let employees know how the situation was developing, how it might affect them and their families, and how the public service would support them throughout the process. pandemic. Several “Special Editions” of the internal employee journal, Pipeline post, were created to help keep staff informed of rapidly evolving circumstances. The Halifax Water management team also met with staff regularly, either virtually or physically remotely. Employees are the best ambassadors of a public service because they interact with customers on a daily basis.

Personal protective equipment and other safety gear were purchased to help staff operate as transmission of COVID-19 was a serious concern. High visibility physical distancing stickers were quickly designed and purchased for staff to apply to their helmets and all work vehicles, providing excellent mobile notice boards to help spread the safety message throughout. the community.

Change priorities

Adding a twist to the communications challenge, in February 2020, before having any idea of ​​the local impact COVID-19 would have on customers and the utility, Halifax Water filed a general tariff request with its regulator. , asking for an increase in water and waste water prices. With the pandemic outbreak in March, the timing of the public tariff hearing, scheduled for June 2020, was far from ideal. Asking for a rate increase at a time when many customers were struggling financially has put Halifax Water in a difficult position, requiring a communications hub amid the pandemic.

The Halifax Water management team reviewed the pricing request with a focus on how best to support customers while ensuring the utility has the financial resources to continue to provide essential services to customers. water, wastewater and stormwater. Updated messages, graphics and communication materials have been gathered and released. The post was a testament to Halifax Water’s awareness of the issues customers face and how the utility would continue to help them (Figure 3).

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Halifax Water Social media messaging showing community support

The updated pricing request, which was approved by the Halifax Water regulator in August 2020, saw no increase in water tariffs for fiscal years 2020/2021 and 2021/2022; no increase in overall wastewater rates in 2020/2021; and an increase in wastewater treatment and use fees that came into effect on April 1, 2021. To support this positive pricing decision, the utility once again updated its messages (Figure 4), published information on its website and social media accounts and conducted numerous media interviews. .

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Halifax water tariff update posts posted on social media

Learn from experience

A global pandemic hasn’t caught the world in living memory, so there was no communications manual to pull off the shelf. But there are some basic communication principles that can be applied to form the basis of how you contact your customers in the event of an event or crisis. As members of the AWWA Public Affairs Committee frequently remind their colleagues, the first time a customer hears from you shouldn’t be in a crisis or a rate hike.

It is vital for utilities to communicate regularly with their customers in a clear and open manner. If your customers are used to hearing from you, you’ll have a much better chance of receiving their support when you need it most, and you can continue to support them when they need you most.

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Assam DGP emphasizes proper coordination and communication to fight cybercrime https://creativeroom4talk.com/assam-dgp-emphasizes-proper-coordination-and-communication-to-fight-cybercrime/ https://creativeroom4talk.com/assam-dgp-emphasizes-proper-coordination-and-communication-to-fight-cybercrime/#respond Sat, 04 Sep 2021 03:56:29 +0000 https://creativeroom4talk.com/assam-dgp-emphasizes-proper-coordination-and-communication-to-fight-cybercrime/

Assam Police Director General Bhaskar Jyoti Mahanta stressed the need for proper coordination and communication between the various law enforcement agencies in the country to tackle cybercrime as it does not has no borders or jurisdiction.

He stressed the importance of cyberpolice and securing cyberspace in the country while opening a two-day workshop on Friday, organized by the Regional Cybercrime Coordination Center, Guwahati, CID Assam under the aegis of the Ministry of the Interior of the Union.

He said the Assam police have attached importance to dealing with cybercrime cases and hoped that the workshop will go a long way in establishing effective coordination between the different law enforcement agencies in the country.

The DGP also stressed that the state police place importance on training and supporting investigators with advanced hardware and software tools.

Twenty-four senior police officers responsible for investigating cybercrime in eight northeastern states of Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim and Tripura participate at the workshop with three senior officers from the Union’s Home Affairs Ministry, according to an official statement.

The Regional Cyber ​​Coordination Center set up for the Northeast region in Guwahati, Assam, is organizing this workshop for the first time.

Best Practices Adopted by NE States in Cybercrime Investigations, Digital Evidence Collection and Preservation, and Interaction Sessions with RBI Agents, DoT, Telecom Service Providers, Gateways Payments for good coordination between law enforcement agencies and regulatory agencies for effective cybercrime investigation were discussed in the different sessions of the workshop.

Interaction with cybersecurity consultant Krishna Shastry on the latest cybercrime trends and investigative best practices also took place, as well as sessions on ‘Online Lending Fraud’ and how the project works. Assam Cyberdome.

ADGP (CID) AYV Krishna in his speech highlighted the measures taken by the Assam police in the establishment of the citizen financial cyber fraud management and reporting system which has been operating for the last two months during which Rs 50 lakh belonging to various victims were frozen.

The National Cybercrime Reporting Portal has also sent out around 3,800 cybercrime complaints regarding Assam, which are investigated by various police stations in Assam.

State Police also purchased 245 cybercrime first responder kits, which were distributed to various police stations after proper training.

(This story was not edited by Devdiscourse staff and is auto-generated from a syndicated feed.)

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Tackling the country’s digital divide, Indonesia’s Ministry of Communications and Informatics unveils free webinar series https://creativeroom4talk.com/tackling-the-countrys-digital-divide-indonesias-ministry-of-communications-and-informatics-unveils-free-webinar-series/ https://creativeroom4talk.com/tackling-the-countrys-digital-divide-indonesias-ministry-of-communications-and-informatics-unveils-free-webinar-series/#respond Wed, 01 Sep 2021 07:45:00 +0000 https://creativeroom4talk.com/tackling-the-countrys-digital-divide-indonesias-ministry-of-communications-and-informatics-unveils-free-webinar-series/

The initiative highlights more than 200 free webinars in 514 cities and districts across the country.

Jakarta, Indonesia, September 1, 2021 / PRNewswire / – The Ministry of Communications and Informatics of the Republic of Indonesia (Kementerian Komunikasi dan Informatika), through the Siberkreasi National Digital Literacy Movement, reinforces its commitment to host more than 200 free webinar events each week in 514 cities and neighborhoods, which will be held until december 2021.

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One of Siberkreasi's webinars involving public figures Dian Sastrowardoyo and Iwan Setyawan, held on August 27, 2021.

One of Siberkreasi’s webinars involving public figures Dian Sastrowardoyo and Iwan Setyawan, held on August 27, 2021.

“By 2022, up to 12,548 sub-districts of Indonesia will be connected to 4G networks. With the launch of the National Movement for Digital Literacy, it will enable the general public to properly enjoy the benefits of connectivity, such as increased productivity in business, education and access to information. Our goal is 12.4 million people in Indonesia will be digitally literate by the end of 2021. By 2024, there will be 50 million digitally literate individuals across the country, ”said Anita wahid, vice-president of Siberkreasi.

Overcome challenges with the four pillars of digital literacy

The National Digital Literacy Movement has four fundamental pillars in its agenda, namely: digital ethics, digital literacy, digital skills and digital security. By mastering the four pillars, all people, including those in rural areas, will have the capacity to operate safely, ethically and optimally in a digitally connected environment.

Giving the public digital knowledge will enable them to acquire the knowledge and skills necessary to increase productivity in a digital environment. With the increase in cases such as identity fraud, cybercrime, hate speech, radicalism and digital hoaxes, safe and healthy internet behaviors must be the minimum standard Indonesians must meet.

Therefore, the indonesia The Ministry of Communications and Informatics and Siberkreasi will organize more than 200 free webinars every week, inviting digital experts and eminent personalities to share their expertise, skills and experiences.

Learn from the experts

Recently, the ministry through Siberkreasi organized the “Indonesia Merdeka dari Hoax” event to further educate people on the importance of safe online behavior. Held on August 28, 2021, the event invited distinguished guests such as the Minister of Communication and Information Johnny G. plaque, the vice-governor of East Java, Emil Dardak, and public figure, Deddy Corbuzier.

In addition, Siberkreasi has also invited inspiring public figures such as Dian sastrowardoyo for the event “Nge-Zoom Bareng Dian” to August 27, 2021. Discussing the importance of digital literacy and internet positivity in empowering women from her perspective, the event attracted over 25,000 attendees from all over Indonesia.

The indonesia The Ministry of Communications and Informatics, together with Siberkreasi, continues to prepare various webinars and workshops on digital literacy. Located in many cities and locations across the country, people can register for the webinar and workshop events, where upon completion, they will receive an official electronic certificate.

Access webinars via http://info.siberkreasi.id and follow @siberkreasi on social media for upcoming events.

On The Ministry of Communication and Information Technology Indonesia

The Ministry of Communication and Information Technology Indonesia through Ditjen Aptika’s main function is to disseminate and develop the national digital infrastructure with the aim of accelerating indonesia digital transformation.

The ministry works with the Siberkreasi National Digital Literacy Movement as a partner to deliver digital literacy education to the general public through various forms of media. This movement focuses on using digital literacy as a means to elevate national capacities and advance the people of Indonesia.

SOURCE Kementerian Komunikasi dan Informatika

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Coronavirus: Church case was about how health officials deal with Pacific community, say communication “is not good” https://creativeroom4talk.com/coronavirus-church-case-was-about-how-health-officials-deal-with-pacific-community-say-communication-is-not-good/ https://creativeroom4talk.com/coronavirus-church-case-was-about-how-health-officials-deal-with-pacific-community-say-communication-is-not-good/#respond Sat, 28 Aug 2021 07:09:27 +0000 https://creativeroom4talk.com/coronavirus-church-case-was-about-how-health-officials-deal-with-pacific-community-say-communication-is-not-good/

Aniva previously returned a negative result and is upset that there was a 10 hour delay in caring for another household member who tested positive.

She says the family have been informed that the person will be picked up immediately and taken to a quarantine hotel.

“And we waited and waited until I rang and said ‘that’s not fair’,” Aniva said. “They are too slow to pick up people who have already contracted the virus.”

Her brother and sister-in-law are currently hospitalized. But she says trying to get information about their condition and which hospital they were in was difficult.

“We called the Auckland hospital and they weren’t there. We called the hotel and they weren’t there and we’re freaking out.”

She found out late Friday night that they were in Middlemore hospital.

She urges her community to stay calm, but also wants the Pacific community to help each other, especially since some do not speak English.

“I really want the Samoans to help each other. If other Samoans don’t understand what’s going on, we have to help them.”

Aniva expects to be picked up and taken to the Jet Park quarantine facility shortly, but hopes that in the future, health providers in Pasifika will liaise with other members of the community to alleviate the pain. stress.

A spokesperson for the Northern Region Health Coordination Center told Newshub they apologized for what had happened.

“We are sorry this woman had a bad experience. We recognize that there have been delays in quarantining people due to the high number of cases.”

The spokesperson also said organizing clinically safe transport can take time.

“We are working at a steady pace to move people both within Jet Park and to our new quarantine facility at the Novotel Ellerslie.”

The spokesperson said there were two Samoan-speaking staff at the facilities and “several” at public health, who “regularly communicate with cases from the religious community.”

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