New technology enables real-time communication of health information for LewisGale patients


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SALEM, Virginia – When it comes to saving a life, every second counts and new technology is helping first responders in Southwest Virginia reduce that time when getting patients to the emergency room.

“The saying goes, ‘Time is muscle, time is brain cells,'” said Salem Fire-EMS Battalion Chief Teddy Crowe.

Now, new real-time technology used by Salem’s Fire-EMS department hopes to make this line of communication smoother.

“They can work on their diagnosis and their treatment plan to get the patient to arrive,” Crowe said.

The system allows paramedics to send important patient information in real time and send it directly to staff at LewisGale Medical Center.

“This allows the emergency department to prepare any room, trauma room, or whatever, to truly take the best care of this patient,” said Michele Gillespie, regional vice president of cardiovascular services at Lewisgale Medical Center.

Case studies have shown that new technology like this decreases the likelihood of having a negative patient outcome.

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“The ability to get real-time information not only to the end, but also to the cardiologist before he arrives at the hospital is an amazing thing at this point. So it has been a great tool for us, ”said Gillespie.

Copyright 2021 by WSLS 10 – All rights reserved.

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